Roundup Tracker - Issues

Issue 919806

classification
The euro symbol is rejected by the roundup-server :-)
Type: Severity: normal
Components: Web interface Versions:
process
Status: closed invalid
:
: richard : gimni, richard
Priority: normal :

Created on 2004-03-19 22:09 by gimni, last changed 2004-03-23 16:51 by gimni.

Messages
msg1150 Author: [hidden] (gimni) Date: 2004-03-19 22:09
Some users told me that the euro symbol is rejected by
the web interface with the following error:

  Apply Error: Latin-1 encoding error: 
  ordinal not in range(256) 

Indeed, the euro symbol is not part of the ISO-Latin1
table...

Ah ! I10N... :-)
msg1151 Author: [hidden] (richard) Date: 2004-03-19 22:22
Logged In: YES 
user_id=6405

Roundup is intended to be fully Unicode capable. Please supply 
more information on how to reproduce this error, as I can't by 
putting unicode symbols in either an issue title or message 
body. 
msg1152 Author: [hidden] (gimni) Date: 2004-03-23 16:51
Logged In: YES 
user_id=603270

Grumpff... sorry, Richard, I should have investigated more carefully 
before filing a bug report...

I have found the culprit: our old friend Eudora 5.0... :-/

I knew some of my users were using Eudora, but I didn't thought one 
second some were still using Eudora version 5.

Here is the scenario: 

1. an email, encoded in ISO-8859-1 or Win-1252, and containing the 
euro symbol, is received in Eudora 5. The euro symbol appears as a 
"black box", as Eudora 5 can't correctly decode/display it.

2. the body of that email is copied from Eudora 5 and pasted in a 
Internet Explorer 6 window, in the "change note" field of a roundup item 
form. Note that in this case, the euro symbol appears correctly.

3. when the item is submitted, roundup returns an error...

This problem does *not* appear with Eudora 6.

So, this bug is not related to roundup... sorry :-/
History
Date User Action Args
2004-03-19 22:09:09gimnicreate