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Hi Richard,

In our offices we use IE 4.0, 5.0, 5.5, 6.0 and Firefox 1.0. 
Initial the classhelp didn't work for IE 4.0 and 5.0 (for the 
others it did). One of the problems was the javascript 
*undefined* test value used in 'help_controls.js'. IE 4.0 and 
5.0 doesn't kown *undefined*, so we had to make it known. 
Adding:
  undefined = self.document.bill_gates;
on the first line of the 'help_controls.js' file did the trick. It 
won't give conflict problems with IE 5.5, 6.0 and Firefox 1.0.

I even believe that you hinted us on that simple fix.

Best regards,
Marlon