Roundup's mail gateway allows to set add email content to an issue by specifying the issue designator in square
brackets at the beginning of the email subject line. However, the syntax must exactly follow the scheme [issue<num>].
It must be placed at the beginning of the subject line, no blank spaces are allowed, only square brackets will work,
and I think it is also case sensitive.
However, it frequently happens that users do not follow this syntax, mostly unintentionally. In these cases Roundup
will not find the matching issue and create a new one instead. In our tracker that has hundreds of users, this leads
to a large number of useless issues that must be sorted out at great expense.
My request is to make the mail gateway based issue matching more fault tolerant. It should not matter where in the
subject line the issue designator is placed. Blank spaces inside the brackets and brackets other than square should be
allowed. It should also be case insensitive.
+ Heiko, schlatterbeck|
|2023-02-22 08:13:31||Heiko||set||messageid: <email@example.com>|
|2023-02-22 08:13:31||Heiko||link||issue2551262 messages|