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I guess we'll just tell users they can't use Eudora. It turns 
out that only a few do anyway. Unfortunately it is 
our "official" mailer that we are supposed to use.

I don't see how you could snag the thing you need out of a 
reply because what is in the reply is already munged by the 
mailer. 

Other products I have used simply let you reply and had put 
the magic dohickey in the subject, I believe. You might see if 
you can steal what is in mailman.